Privacy Policy

1. Introduction

Ducharme Consulting ("we", "us", or "our") operates the DynamicFAR platform at www.dynamicfar.com. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our web platform and related services.

By accessing or using DynamicFAR, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform.

2. Information We Collect

2.1 Information You Provide

• Account information: Name, email address, and password when registering or logging in.
• Organisation data: Entity name, asset records, financial data, and related information you enter into the platform.
• Contact form submissions: Name, email address, telephone number, and message content when you contact us via the website.

2.2 Information Collected Automatically

• Usage data: Pages visited, features used, and actions taken within the platform.
• Technical data: IP address, browser type and version, operating system, and device information.
• Session data: Login timestamps and session duration.

2.3 Analytics

We use Google Analytics to understand how visitors interact with our public landing page. Google Analytics may collect anonymised data such as pages visited, time on page, and referral source. You can opt out via Google's opt-out tool.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the DynamicFAR platform.
• Authenticate users and manage access to your organisation's data.
• Respond to enquiries and contact form submissions.
• Send important notices related to your account or the platform.
• Monitor platform performance, security, and reliability.
• Improve the platform based on usage patterns and feedback.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

4. Data Storage and Security

Your data is stored on secure cloud infrastructure. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission via HTTPS/TLS.
• Access controls limiting data access to authorised personnel only.
• Regular security monitoring and updates.

While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Organisation asset data is retained for the duration of your subscription and for a reasonable period thereafter to allow for data export or dispute resolution.

When data is no longer required, it is securely deleted or anonymised.

6. Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

• Service providers: Trusted third-party providers who assist us in operating the platform (e.g., hosting, email delivery), bound by confidentiality agreements.
• Legal requirements: Where required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

7. Cookies

DynamicFAR uses cookies and similar technologies to maintain your session, remember preferences, and gather analytics data. Essential cookies are required for the platform to function. Analytics cookies (Google Analytics) can be declined via your browser settings or Google's opt-out tool.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal retention obligations.
• Object to or restrict certain processing of your data.
• Request a portable copy of your data.

To exercise any of these rights, please contact us at info@ducharme.co.za.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the platform after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: